How information submitted through this site is collected, used and kept. Last updated July 2026.
JuviaHome does not sell, rent, or trade your personal information to third parties for marketing purposes.
This notice applies to juviahome.com and to any form, quote request or account created through it. It describes what is collected when the site is used, why that information is needed, how long it is held and which choices are available at any point.
Using this site means accepting the practices set out below. If any part of this notice does not sit right, the site should not be used to submit personal details.
Information is collected only when it is typed into a form on this site. Depending on the form, that may include:
No field asks for a social security number, bank details or payment card information, and none of those should be sent through this site.
Standard technical details are recorded when a page loads, including browser type, device category, approximate region, referring page and the pages viewed. This data is used to keep the site working correctly and to understand which explanations are being read most.
Cookies and similar storage may be used to remember session state and preferences. Most browsers allow cookies to be limited or cleared, though some parts of an account may not function once they are blocked.
Details submitted through this site are used to reply to a question, prepare and follow up on a home insurance quote request, maintain an account, and send service messages connected to a submitted enquiry.
Where consent for marketing messages has been given during signup, information may also be used to send offers and updates about home insurance. That consent can be withdrawn at any time without affecting anything else.
The consent boxes on the signup form are optional and are recorded separately. Service messages relate to a submitted enquiry, such as quote confirmations and coverage updates. Marketing messages cover plans, protection options and promotional offers.
Message frequency may vary and standard message and data rates may apply. Replying STOP ends future messages and replying HELP requests support. Consent for messages is never a condition of receiving a quote.
Personal information is not sold, rented or traded. Limited sharing happens only in these situations:
Details are kept only as long as they serve the purpose they were collected for, or as long as record keeping obligations require. Message enquiries are held while the conversation is active and for a reasonable period afterwards.
Account information stays in place until the account is closed. Once a request to delete is received and verified, the associated records are removed except where retention is legally required.
Reasonable administrative and technical safeguards are used to protect information in transit and at rest, including encrypted connections and restricted access to stored records. Passwords are never stored in readable form.
No method of transmission over the internet is completely secure, so absolute protection cannot be promised. Anything unusually sensitive should be shared by another route.
A request can be made at any time to access the information held, correct anything inaccurate, delete records, or withdraw consent for marketing messages. Requests are answered within a reasonable period and identity is verified first.
Depending on where a person lives, additional rights may apply under state privacy laws. Exercising any of these rights does not affect the quality of service provided.
This site is intended for adults aged 18 or older. It is not directed at children and information is not knowingly collected from anyone under 18. If such information has been submitted, it will be removed once identified.
Some pages may link to carrier sites, regulators or other outside resources. Those sites operate under their own privacy practices, and this notice does not extend to anything collected once a link is followed.
This notice may be revised as the site changes or as regulations require. The revision month shown at the top of this page indicates when it was last updated, and continued use of the site after a revision means the current version applies.
Questions about this notice, or a request relating to personal information, can be sent using the details below.
